1. Returns & Exchanges
We want every member of the REFFIT fam to love their purchase. If something isn’t right, you can request a return within 48 hours of delivery.
Eligibility
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Item must be unused, unwashed, and in original packaging with all tags intact.
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Final-sale or customised pieces can’t be returned unless faulty.
Quick-Start Guide
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Email support@reff-it.com with:
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Order ID
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Photo / short video of the item
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Reason for return
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Our team will review and reply within 24 hours with an RMA (Return Merchandise Authorisation) number and the warehouse address.
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Pack it securely to avoid transit damage and add a slip inside with your Order ID.
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Ship it back via any trackable service of your choice. (Return postage is non-refundable.)
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Keep your tracking receipt until we confirm the refund.
2. Refunds
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Once the parcel reaches our HQ and passes inspection, we’ll trigger the refund to your original payment method within 14 days.
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Depending on your bank or card issuer it may take an additional 2-4 working days to reflect.
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If the item shows signs of use or damage, we’ll notify you and return it to you at your cost.
3. Need Help?
Our customer-experience crew is one email away:
Mon – Fri, 09:00 – 18:00 IST
We’re grateful to have you in the REFFIT Tribe and can’t wait to kit you out again soon.— Team REFFIT